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Stories From Retail

Articles

News, announcements, and think pieces from retail’s frontline.

retail employee holding a reward for working hard during COVID-19

Cost-Effective Incentive Ideas for Retail Staff During COVID-19

Times are tough. Here’s how to motivate and engage frontline employees with meaningful incentive ideas for retail staff to make the pandemic a bit easier on everyone.

Store manager training an associate to improve employee retention in retail

5 Ways to Boost Employee Retention in Retail When You’re on a Budget

Want to retain more store employees without breaking the bank? Try these employee retention strategies designed to shift mindsets and keep staff engaged at work.

Foko Retail Secures $3 million in Investment, Led by BDC Capital

Foko Retail has raised additional funding, with the largest contribution is coming from BDC Capital, as well as Canada Economic Development for Quebec Regions (CED), local economic development agency ID Gatineau, and current shareholders.

retail employee standing with arms crossed and smiling while wearing a green face mask

How to Improve Employee Morale in Retail During COVID-19

Does your staff need a boost? Here are our tips on how to motivate and engage employees and improve morale during this difficult time.

associate wearing a face mask training on an iPad in a store

5 Strategies to Reduce Retail Employee Turnover

The retail industry is notorious for having a high staff turnover rate. Here’s how to help reduce retail employee turnover in-store.

young woman wearing a face mask working in a department store

Lessons Learned Communicating with Frontline Teams During COVID-19

Foko Retail's head of sales Jim Sourges shares his thoughts on how retaliers can stay in touch with their store teams during this difficult time.

Case Studies

Foko Retail customers share their success stories.

Pharmacy Retail Case Study

Here's how we onboarded 38,000+ employees at one of the biggest retail pharmacy chains in the U.S. right before the COVID-19 pandemic.

Fabletics retail store

Fabletics

Using Foko Retail to communicate between HQ and stores has helped Fabletics streamline its visual merchandising process and save valuable time. Here's how.

Converse retail Store - Foko Retail Case Study

Converse

With Foko Retail, Converse has a direct, two-way line to global partner markets, allowing them to easily communicate with retail teams all over the world.

Five Below Store Display - Foko Retail Case Study

Five Below

Like a lot of retailers, Five Below was stuck using an outdated legacy system to connect with their stores and field teams. It was time for an upgrade.

Guides

Expert advice from the people pushing retail forward.

Store associate wearing a face covering looking up product information on a tablet in a retail store

How to Improve Product Knowledge in Retail [2020 Guide]

Knowledge is power. Use these tips on how to improve product knowledge in retail to deliver a great customer experience at every location.

Two retail associates looking at a computer screen in a retail store

Build vs. Buy: A Guide to Enterprise Retail Software

Deciding whether to build retail software or seek out an off-the-shelf solution isn’t easy. Here are the build vs. buy questions to ask yourself first.

Five female mannequins behind a retail display window

The Art of Storytelling in Window Displays

Visual merchandiser Holly Wadsworth knows how to make great window displays. Here’s what you can learn from her showstopping designs for LVMH and more.

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