Foko Retail saved us $42,000 in one day with a product recall issue. Stores were able to immediately submit photos of a defective product, and we used this evidence to get our money back from the manufacturer. Foko paid for itself many, many times over that day!
Senior Director of Store Operations,
Designer Shoe Warehouse
Being able to share photos in this way is a game changer. We can suddenly see what others are doing, collaborate on those ideas and constantly make improvements. Our employees are really excited about this way of working together and how it helps them better serve our customers.
Director of In-Store Marketing,
Getting store teams to really understand the importance of visual merchandising has been a journey. Foko has helped us build that mindset and community. Compliance has gone way up, and the added visibility between Regional Visual Managers and stores means that we can extend our reach to more locations, without adding headcount to the team.
Director of Field Operations,
Foko Retail has made our whole merchandising process so much easier. The information and photos for each store are centralized in one spot now, so I’m not constantly wading through emails. It’s been an easy way to manage and keep track of merchandising as we open new locations around the country.
Manager of Brand Visuals,
Foko Retail helps retailers get visibility and nail brand consistent execution at every store with a platform that connects your team from HQ to the shop floor in real time.
Manage merchandising and operational compliance, share best practices, store documents and training materials, all in one place.
Ensure brand consistent displays across stores with better execution of visual merchandising directives.
- Send tasks with guidelines and due dates
- Collect photos and give feedback on execution
- Get detailed reports on store performance, so you can see which ones are compliant and which aren’t
Send surveys to collect info on any aspect of store operations from field or in-store teams.
- Get your store operations down to a science with tasks and surveys. Use templates for recurring tasks like store visits
- Verify proper implementation of product pricing and promotions
- Give feedback, and monitor completion and results with task reports
Easy, two-way communication gives HQ a direct line to field and in-store teams.
- Push out announcements and company communications, and verify that they’ve been seen
- Resolve execution problems faster with real-time chat
- Need to get in touch with someone fast? Just shoot them a direct message
Securely store and organize all of your files in one place with MyDocs.
- Centralize all of your team’s files in one spot – whether photos, PDFs, spreadsheets, directives, videos, or any other kind of file.
- Sort your documents into folders and set permissions so you can control who sees what
Training and Best Practice Sharing
Associates are the front line of your brand. Make sure they have the right resources at their fingertips.
- Assign and store all of your training materials
- Share best practices between stores or teams
- View who has seen what
Send out Tasks and directives to field or in-store teams
Monitor compliance and the rollout of new campaigns with detailed analytics reports.
Get visibility into stores and push out communications
Complete Tasks sent from HQ, collect photos and submit surveys from store visits
Manage store level Task completion and give feedback
Share documents, training materials and best practices
Receive Tasks and directives, submit photos and surveys
Access training materials, find relevant files
Talk to HQ in real-time to ask questions and resolve execution problems