shopping cart being cleaned during COVID-19

[Free Template] COVID-19 Retail Store Cleaning Checklist

Everyday Steps and Guidance for Disinfecting Your Stores

By Matthew Ritchie

Stores may be reopening around the world, but the COVID-19 crisis is far from over.

Retailers must impose stringent cleaning guidelines and ensure they’re enforced in all locations to help prevent the spread in-store and limit the chances of transmission.

Keep your store teams and customers safe by using this COVID-19 retail store cleaning checklist when crafting your standard operating procedure and guidelines internally.

As always, consult local medical authorities in the areas you operate in, so stores stay up to date on changes to cleaning guidelines and recommendations—we’ve included a few resources at the bottom of the page to get you started.

COVID-19 Store Cleaning Guidelines

Step 1: Clean surfaces with soap and water before disinfecting

Step 2: Disinfect with EPA approved products

Step 3: Throw out gloves and any disposable products after use

Step 4: Wash hands with soap and water or use hand sanitizer

COVID-19 Retail Store Cleaning Checklist

Store Entrances and Exits

□ Doorknobs / Handles / Touch Bars

□ Door Windows

□ Push to Open Buttons

Carriers

□ Shopping Carts

□ Baskets

Store Interiors

□ Light Switches

□ Entryways

□ Floors

□ Heat and Air Conditioner Vents

□ Trash and Recycling Receptacles

□ Handrails (Stairs and Escalators)

□ Horizontal Surfaces (Countertops, Shelves, Displays, etc.)

Changerooms

□ Doorknobs / Handles / Touch Bars

□ Mirrors

□ Hooks / Clothing Racks

□ Seats / Stools / Benches

Customer Washrooms

□ Doorknobs / Handles / Touch Bars

□ Door Windows

□ Push to Open Buttons

□ Sinks and Faucets

□ Soap Dispensers

□ Paper Towel Dispensers / Hand Dryers

□ Urinal Flush Valves

□ Toilet Door Handles

□ Toilet Seats

□ Toilet Flusher Handles

□ Toilet Paper Dispensers

□ Floors

Backroom and Break Areas

□ Computers and Smart Devices

□ Stocking Equipment

□ Doorknobs / Handles / Touch Bars

□ Shared Washrooms

□ Sinks and Faucets

□ Chairs and Tables

□ Kitchen Equipment (Microwaves, Fridge Door Handles, etc.)

Checkout Areas

□ Cash Registers

□ Price Scanners

□ Pre-authorized Debit Machines

□ Plexiglass Cashier Shields

Self-Checkout Areas (if applicable)

□ POS Touchscreen Terminals

□ Pre-authorized Debit Machines

Additional Recommendations for Cleaning and Disinfecting Stores:

Stores should be cleaned every four hours (or as frequently as possible), depending on the number of customers
High-touch areas (such as door handles, touch screens, shopping carts, and pre-authorized debit machines) should be cleaned as frequently as possible
Provide disposable wipes and bottles of hand sanitizer at entranceways, near shopping carts and baskets, and at cash registers
Frequently refill bottles of hand sanitizer and soap dispensers
Regularly empty garbage and recycling receptacles