Go Digital With Our Drugstore and Pharmacy Inspection Checklist

The well-being of customers is important to retailers of all shapes and sizes, especially for drugstores and pharmacies. But retailers who aren’t conducting regular inspections in their drugstores and pharmacies are likely unaware of their stores’ states. And improper execution can negatively impact the customer experience.

Like daily exercise, drugstore and pharmacy inspections—when done regularly—can increase the life of your stores and ward off any future problems. And with prescription profit margins slimming, guaranteeing stores look their best and are clean, safe, and accessible to all patrons is essential to a store’s longevity.

To help struggling drugstores and pharmacies keep their in-store execution in check, Foko Retail has created a drugstore and pharmacy inspection checklist. In it, you’ll find all the fields worth monitoring to ensure your stores are staying brand consistent and providing the best possible experience for your customers.

Head to the bottom of the page to download a free copy of our drugstore and pharmacy inspection checklist, or copy and paste the text below if you want to adapt it further. (And if you’d like to see how Foko Retail helps drugstores and pharmacies with their store audits and inspections, click here.)

 

👉 Download Foko Retail’s Drugstore and Pharmacy Inspection Checklist 👈

 

Store Exterior Walkthrough

Is the exterior of the building or space clean? Yes ☐  No ☐

Is the sidewalk or walkway outside the store safe, clean, and accessible to patrons? Yes ☐  No ☐

If there’s a parking lot outside the store, are the spaces well-marked and clean? Yes ☐  No ☐

If there’s a parking lot outside the store, is it well maintained? Yes ☐  No ☐

If there’s a parking lot outside the store, are accessible spaces clearly marked? Yes ☐  No ☐

If there’s landscaping outside the store, is it well maintained? Yes ☐  No ☐

Any additional comments, questions, or areas that need improvement?

 

Store Layout Walkthrough

Are all aisles clear and free of clutter (merchandise, packaging, etc.)? Yes ☐  No ☐

Are signs up-to-date and located near the products they’re promoting? Yes ☐  No ☐

Are there any broken fixtures or any that are in poor condition? Yes ☐  No ☐

Are shelves fully stocked and arranged correctly? Yes ☐  No ☐

Are all products on the right shelves? Yes ☐  No ☐

Are all product prices displayed correctly? Yes ☐  No ☐

Are standalone floor displays in the right position? Yes ☐  No ☐

Is the store adequately lit? Are there any burned out lights? Yes ☐  No ☐

Are all products easily accessible to customers? Yes ☐  No ☐

Is the counter/cash wrap clean and clutter free? Yes ☐  No ☐

Any additional comments, questions, or areas that need improvement?

 

Shelving

Are shelves fully stocked and arranged correctly? Yes ☐  No ☐

Are all products on the right shelves? Yes ☐  No ☐

Is all product packaging in good condition? Yes ☐  No ☐

Are all products priced correctly? Yes ☐  No ☐

Are all heavy items currently stored on lower shelves (for customer safety)? Yes ☐  No ☐

Any additional comments, questions, or areas that need improvement?

 

In-Store Promotions

Are promotions current? Yes ☐  No ☐

Are promotions clear and easy to understand? Yes ☐  No ☐

Are displays in good condition? Yes ☐  No ☐

Are products being promoted in hot spots? Yes ☐  No ☐

Any additional comments, questions, or areas that need improvement?

 

First Aid

Is the first aid kit fully stocked? Yes ☐  No ☐ 

Do managers and store associates know where to find the first aid kit? Yes ☐  No ☐ 

Is the store’s automatic defibrillator easy to locate? Yes ☐  No ☐

Is there always at least one employee on site who has their first aid certification? Yes ☐  No ☐

Do staff understand the incident reporting procedure for injuries that occur on the job? Yes ☐  No ☐

Any additional comments, questions, or areas that need improvement?

 

Patient Area Walkthrough

Is the patient waiting area clean and have adequate seating? Yes ☐  No ☐

Is the patient consultation area clean and private? Yes ☐  No ☐

Is all patient paperwork/data securely stored in the pharmacy? Yes ☐  No ☐

Are all pamphlets in the patient area neat and well-stocked? Yes ☐  No ☐

Any additional comments, questions, or areas that need improvement?

 

Security Walkthrough

Do all employees have a personal alarm code? Yes ☐  No ☐ 

Are all doors/windows in the pharmacy area securely reinforced? Yes ☐  No ☐ 

Are the security cameras at the entrance to the pharmacy (and at the pharmacy area) in working condition? Yes ☐  No ☐ 

Are all associates and pharmacy technicians trained in what to do in case of a robbery? Yes ☐  No ☐ 

Any additional comments, questions, or areas that need improvement?